Business Details
Emergency
services
Your Trusted GP Practice in Quorn
At Quorn Medical Centre, we are committed to delivering high-quality healthcare services tailored to meet the needs of our local community. Our practice has implemented innovative solutions to enhance patient accessibility, including a new phone system with a callback feature that reduces wait times for those struggling to reach us during peak hours. We have also taken steps to improve physical access to our facilities by reorganising clinical storage to create more space at our entrance and are actively addressing patient feedback regarding waiting room seating. As an Outstanding-rated practice by the Care Quality Commission, we prioritise patient comfort and safety while maintaining rigorous professional standards. Our team offers a comprehensive range of primary care services, from routine consultations to chronic disease management, supported by extended evening and weekend appointment options through our federation network.We actively engage with patient feedback to drive continuous improvements, as demonstrated by our recent implementation of digital enhancements and facility modifications. Our online services platform enables convenient access to prescriptions, appointment bookings, and medical record reviews, reflecting our commitment to modern, patient-centred care. We maintain strong partnerships with local pharmacies for prescription dispensing and collaborate with regional healthcare providers to ensure seamless patient referrals. Our practice participates in national research studies, achieving Level 3 Research Study Activity status, demonstrating our dedication to advancing medical knowledge while providing evidence-based care. Through regular medication reviews and structured health assessments, we ensure our patients receive both preventative and responsive healthcare tailored to their individual needs.
Services
Appointments
Prescriptions
Vaccinations
Home Visits
Online Consultations
Medication Reviews
Test Results
Health Records
Non-NHS Services
Research Participation
Highlights and features
- We offer extended hours appointments in the evenings and weekends through our federation network
- Our new phone system includes a call back feature to reduce wait times
- We maintain an Outstanding rating from the Care Quality Commission
- We implement patient feedback to drive continuous facility improvements
- Our online services platform enables convenient prescription and appointment management
Associations and certifications
- Care Quality Commission (CQC)
What people say
Outstanding CQC rating
Improved phone system
Responsive to feedback
Accessible facilities
Personalised care
Services
Appointments
We offer face-to-face and telephone appointments, including pre-bookable slots and same-day availability. Extended hours appointments are available evenings and weekends through our federation network. Patients can book online, by phone, or in person, with urgent cases prioritised through our patient co-ordination system.
Prescriptions
Our repeat prescription service allows regular medication requests via online portal or in-person forms. Electronic prescriptions can be sent directly to chosen pharmacies. Processing takes up to three working days, with medication reviews required for ongoing prescriptions. We follow strict NHS guidelines for prescription authorisation and safety.
Vaccinations
We provide UK government-recommended vaccines including MMR, flu jabs, and routine childhood immunisations. Our practice educates patients on vaccine safety and efficacy, offering catch-up vaccinations for overdue doses. We follow national guidelines to ensure proper administration and record-keeping for all immunisation programmes.
Home Visits
Home visits are available for patients medically unable to attend the surgery. Requests must be made between 08:30 and 11:30 for same-day consideration. Our clinicians prioritise urgent cases while encouraging surgery attendance where possible to utilise our full diagnostic facilities and treatment resources.
Online Services
Our digital platform enables appointment booking, prescription requests, and health record access. Patients can complete online consultations for non-urgent matters, with responses provided within 48 hours during opening times. The system also supports SMS reminders and secure proxy access for carers managing multiple patients' healthcare needs.
Questions
What services does Quorn Medical Centre offer?
We provide GP consultations, prescriptions, vaccinations, home visits, health checks, and online services including e-consultations and prescription requests.
How can I book an appointment?
Book online via our website, call 01509 410800, or visit in person during opening hours. Extended evening and weekend appointments available through our federation.
Are there emergency services available?
For urgent out-of-hours care, contact NHS 111. We handle emergency home visits during normal working hours for patients unable to attend the surgery.
How do I request a repeat prescription?
Use our online portal or complete a paper form at the surgery. Allow 3 working days for processing. Electronic prescriptions can be sent directly to your preferred pharmacy.
What accessibility improvements have been made?
We've reorganised clinical storage for better entrance access and are adding an additional accessible waiting room chair following patient feedback.
How does the practice handle patient feedback?
We actively implement suggestions through our 'You Said, We Did' programme, recently upgrading our phone system and physical facilities based on community input.
