Business Details
Emergency
services
Your Trusted GP Practice in Derby
The Park Medical Practice has been serving patients across Derby since its establishment, offering comprehensive primary healthcare services. Our team of experienced GPs and healthcare professionals utilise advanced digital systems like Rapid Health and SystmOnline to streamline patient triage, appointments, and prescription management. With multiple locations in Chaddesden, Borrowash, Oakwood, and the University of Derby, we prioritise accessible care while maintaining strict adherence to NHS standards and data protection protocols.Our commitment to continuous improvement is reflected in regular staff training, patient engagement initiatives, and participation in national health programs like the OpenSAFELY research service. We operate under rigorous clinical safety frameworks while advocating for better resourcing to meet growing patient demands.
Services
GP Consultations
Online Appointments
Blood Tests
Prescription Management
Urgent Care Referrals
Highlights and features
- We offer digital triage systems for efficient appointment booking
- Our practice operates across four accessible Derby locations
- We provide 24/7 NHS self-care advice through Engage Consult
- Our team includes experienced GPs with NHS specialist training
- We maintain strict data protection and clinical safety standards
Services
GP Consultations
Our general practitioner consultations provide comprehensive primary healthcare through both face-to-face and telephone appointments. Patients access services via our digital triage system which matches clinical needs with appropriate healthcare professionals. All consultations follow NHS clinical safety protocols and maintain strict patient confidentiality standards.
Online Appointments
The Rapid Health smart triage system enables patients to book medical appointments through an online questionnaire. This digital solution streamlines access to appropriate healthcare professionals while reducing telephone and in-person waiting times. Available during standard operating hours for registered patients with email access.
Prescription Management
Our electronic prescription service allows patients to order repeat medications through NHS App or SystmOnline platforms. Prescriptions are sent directly to nominated pharmacies electronically, reducing paper waste while maintaining medication safety checks and pharmacist consultation opportunities.
Urgent Care Referrals
For immediate medical concerns, we coordinate urgent care through NHS 111 telephone service and local accident departments. Our practice follows strict protocols for identifying true emergencies and provides clear guidance on appropriate care pathways for after-hours medical needs.
Blood Tests
Routine blood tests are available through our Swift Queue booking system at designated clinics. Urgent tests require printed forms presented directly to specified collection centres. Home visits for blood tests are reserved exclusively for housebound patients meeting strict clinical criteria.
Questions
How do I book a GP appointment?
Use our Rapid Health online triage system to book appointments, or contact us directly during opening hours for urgent needs.
What services are available for university students?
Derby University students can register at our Kedleston Road site and access all standard GP services through dedicated appointments.
How do I order repeat prescriptions?
Order electronically via NHS App or SystmOnline, or contact our Medicine Order Line during business hours for assistance.
What happens if I need urgent medical help outside hours?
Call NHS 111 for non-emergency urgent care or dial 999 for life-threatening emergencies at any time.
Are home visits available?
Home visits are provided for patients who are completely housebound and require medical care that cannot be managed remotely.
How can I access my medical records?
Submit a written request to our practice manager to access your medical records in accordance with Data Protection Act regulations.
