Business Details
Emergency
services
Your Trusted GP Practice in Leicester
The Charnwood Practice is a dedicated general practice surgery serving the Leicester community. Established to provide comprehensive primary healthcare services, we work closely with patients to manage both acute and chronic medical conditions. Our team of experienced GPs and healthcare professionals prioritises patient-centred care, offering routine appointments, emergency consultations, and home visits for those unable to attend the surgery. We utilise modern systems for online appointment booking, repeat prescriptions, and test result access, ensuring convenience for our patients.Our practice adheres to rigorous quality standards monitored by the Care Quality Commission, maintaining a 'Good' rating for safety and service excellence. We actively support carers and veterans, providing tailored resources to meet their specific healthcare needs. Through partnerships with community pharmacists and specialist services, we ensure holistic care pathways for all our patients.
Services
Appointments
Prescriptions
Vaccinations
Minor Illness Clinic
Home Visits
Highlights and features
- We offer 24/7 emergency medical support through NHS 111
- Experienced team of GPs and healthcare professionals
- Accessible services including online appointment booking
- Recognised for quality and safety by the Care Quality Commission
- Specialist support for carers and armed forces veterans
Associations and certifications
- Care Quality Commission (CQC)
What people say
Responsive emergency care
Accessible online services
Supportive carer resources
Veteran-friendly practice
Professional staff
Services
Medical Appointments
We offer face-to-face, telephone, and video consultations with GPs and healthcare professionals. Patients can book same-day appointments for urgent needs or schedule routine consultations in advance through multiple channels including online systems, phone calls, or in-person visits. Our appointment system prioritises medical urgency while maintaining flexibility for patient preferences.
Repeat Prescriptions
Our digital prescription service enables patients to order repeat medications through NHS App, online systems, or in-person submissions. Prescriptions typically take 3-5 working days to process and can be collected from nominated pharmacies. We provide guidance on medication usage and manage regular reviews for long-term prescriptions to ensure patient safety and treatment effectiveness.
Minor Illness Clinic
This service addresses non-urgent medical concerns through rapid access consultations. Patients receive timely treatment for common conditions like respiratory infections, minor injuries, and skin complaints. The clinic reduces waiting times by offering direct access without prior appointments, operating alongside pharmacist consultation referrals for appropriate cases.
Home Visits
We provide home visits for patients who are housebound or too ill to attend the surgery. Requests require prior morning notification and clinical assessment to determine visit necessity. Our GPs prioritise visits based on medical urgency, ensuring appropriate care delivery for vulnerable patients while maintaining efficient resource allocation across our practice area.
Vaccination Programmes
Our practice delivers NHS-recommended vaccinations across all life stages, including routine childhood immunisations, annual flu jabs, and catch-up programmes. We provide expert advice on vaccine safety and benefits, maintaining comprehensive records while coordinating with local health authorities to ensure community-wide protection against preventable diseases.
Questions
How do I book a medical appointment?
Book through NHS App, AccuRx online system, or by calling 0116 2943100 during working hours. Same-day appointments require early morning contact.
What should I do in a medical emergency?
Dial 999 immediately for life-threatening emergencies. Use NHS 111 online or phone service for urgent but non-life-threatening medical concerns outside working hours.
How do I order repeat prescriptions?
Use NHS App, SystmOnline, or submit paper requests via the surgery's prescription box. Allow 3-5 working days for processing before collecting from your nominated pharmacy.
Are home visits available?
Yes, for patients unable to attend the surgery. Request before 11am and provide medical details to help us prioritise visits based on clinical need.
What services are available for carers?
We offer carer support packs, priority access to health services, and signposting to local support organisations. Inform reception about your caring role to access these services.
How can I access my medical records?
Register for online access through NHS App or contact the practice to request access to your electronic health records and test results.
