Business Details
Emergency
services
Your Trusted Medical Centre in Burnley
Parkside Surgery is a dedicated healthcare provider serving the Burnley community with comprehensive medical services. Our practice combines experienced professionals with modern facilities to deliver patient-centred care across multiple locations. We prioritise accessibility through extended hours, online triage systems, and NHS partnerships while maintaining CQC-rated standards. Our team specialises in managing appointments, prescriptions, vaccinations, and chronic condition support. We offer home visits for housebound patients and collaborate with local health networks to ensure seamless care.With digital services like the NHS App integration, we provide flexible access to medical records and consultations. Our commitment to continuous improvement is reflected in regular staff training and adherence to national healthcare guidelines. We actively engage patients through educational resources on topics like cholesterol management and pre-diabetes awareness. Our facilities feature accessible parking and transport links, ensuring convenience for all patients. Through transparent policies and feedback mechanisms, we maintain accountability and trust within the community.
Services
Appointments
Prescriptions
Clinics
Vaccinations
Home Visits
Test Results
Online Triage
Health Records
Carers Support
Medication Reviews
Highlights and features
- We offer CQC-registered medical services with experienced NHS professionals
- Our team provides 24/7 emergency support through NHS 111 integration
- We implement digital solutions like electronic prescriptions and online triage
- Our practice maintains three accessible locations across Burnley
- We combine traditional consultations with modern telehealth options
Associations and certifications
- Care Quality Commission (CQC)
Services
Appointments
We offer flexible appointment options including face-to-face, telephone, video, and text consultations. Our extended hours service operates evenings and weekends at partner centres. Patients can book, change, or cancel appointments through the NHS App or by phone.
Prescriptions
Our electronic prescription service allows online ordering through NHS accounts. Patients can collect medications from nominated pharmacies 3-5 working days after request. We provide medication reviews and support for managing long-term prescriptions.
Vaccinations
We administer NHS-recommended vaccines according to national guidelines. Our service includes education about vaccine safety and efficacy. Patients receive guidance on required immunisations based on age and health status.
Home Visits
For genuinely housebound patients, we offer home visits with GPs or practice nurses. Requests must be made before 10am for routine visits, with emergency visits available after hours through acute visiting services.
Online Triage
Our online triage system handles fit note requests, test result queries, and medical advice. Patients receive responses within 5 working days. This service supports non-urgent medical inquiries through secure digital channels.
Questions
How do I book an appointment?
Book through the NHS App, website, or by calling 01282 500666 during office hours. Emergency appointments available via NHS 111 outside hours.
Can I order repeat prescriptions online?
Yes, use your NHS account to order repeat prescriptions. Medications can be collected from your nominated pharmacy 3-5 working days later.
What services are available when the surgery is closed?
Contact NHS 111 for medical help outside hours. Call 999 for emergencies. Online triage forms can be submitted anytime but are processed during office hours.
How do I get a sick note?
Request fit notes through our online triage system if you've been unwell for more than 7 days. We aim to respond within 5 working days.
Are home visits available?
Yes, for genuinely housebound patients. Call before 10am to request routine visits. Emergency home visits after 10am require assessment by our acute visiting service.
What health information resources do you provide?
We offer guidance on chronic conditions like diabetes, cholesterol, and kidney disease. Access patient information leaflets through our website or during consultations.
