We welcome you as a patient to our practice and hope you will find this website helpful. Please read it carefully. It is intended to inform you of the services available and to help you get full benefit from them. As a practice, we wish to help you recover as rapidly as possible from any illness and help you avoid ill health by encouraging a healthy lifestyle.
Orchid House Surgery does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition. Nor will we discriminate on grounds of the perceived economic work or amount of work a patient is likely to generate by virtue of their clinical condition.
Although we are a group practice and all patients are able to see any doctor here all patients do have a named GP on registering who is responsible for the overall care given by the practice, if you would like to know which GP this is please ask at reception or at your next appointment.
We have recently changed the way we triage on the day urgent calls but rest assured that if we aren't able to offer you an on the day appointment or you aren't able to take a call from our on call Doctor we are able to offer a small amount of alternative GP appointments at local hospitals such as, Wimborne, Poole and Bournemouth.
Orchid House Surgery does not discriminate on the grounds of race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition. Nor will we discriminate on grounds of the perceived economic work or amount of work a patient is likely to generate by virtue of their clinical condition.
Although we are a group practice and all patients are able to see any doctor here all patients do have a named GP on registering who is responsible for the overall care given by the practice, if you would like to know which GP this is please ask at reception or at your next appointment.
We have recently changed the way we triage on the day urgent calls but rest assured that if we aren't able to offer you an on the day appointment or you aren't able to take a call from our on call Doctor we are able to offer a small amount of alternative GP appointments at local hospitals such as, Wimborne, Poole and Bournemouth.
Services
Our doctors cannot see patients in the surgery all day; they have many other duties.
For example, after the morning surgeries there are home visits for the sick and housebound.
They check and sign hundreds of repeat prescriptions and sick notes which have been requested.
There are frequent telephone calls asking for advice.
There are also letters, reports, results of tests all of which come in daily and have to be read and acted upon before scanning onto patient records.
They prepare referral letters to hospital consultants and clinics, and reports for insurance companies, employers and solicitors.
For example, after the morning surgeries there are home visits for the sick and housebound.
They check and sign hundreds of repeat prescriptions and sick notes which have been requested.
There are frequent telephone calls asking for advice.
There are also letters, reports, results of tests all of which come in daily and have to be read and acted upon before scanning onto patient records.
They prepare referral letters to hospital consultants and clinics, and reports for insurance companies, employers and solicitors.
General practice is under considerable pressure as a direct result of the current challenges we face with continuing to deliver a service to patients at the same time as coping with the consequences of this virus.
It has been wonderful to see so many communities coming together to provide support for one another during this unprecedented time.
We have produced a list of support available both locally and government provided for those self-isolating, shielding or considered at risk.
Please see below for contact information and the sort of support they can offer.
It has been wonderful to see so many communities coming together to provide support for one another during this unprecedented time.
We have produced a list of support available both locally and government provided for those self-isolating, shielding or considered at risk.
Please see below for contact information and the sort of support they can offer.
Patients on regular medication do not always need to see a doctor for a repeat of their medicine.
You will be issued with a computer slip attached to your prescription.
When further supplies are required please TICK THE ITEMS YOU REQUIRE on the request form and put it in the letter box marked REPEAT PRESCRIPTIONS.
Allow two working days before collection.
If you are unable to come into the surgery then please send your request by post, enclosing a stamped addressed envelope.
We have a firm policy of not accepting requests for repeat prescriptions over the telephone.
You will be issued with a computer slip attached to your prescription.
When further supplies are required please TICK THE ITEMS YOU REQUIRE on the request form and put it in the letter box marked REPEAT PRESCRIPTIONS.
Allow two working days before collection.
If you are unable to come into the surgery then please send your request by post, enclosing a stamped addressed envelope.
We have a firm policy of not accepting requests for repeat prescriptions over the telephone.
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