Business Details
26 Years
experience
Emergency
services
Your Trusted GP Practice in Hartlepool
Established in February 2000, West View Millennium Surgery has been serving the Hartlepool community with comprehensive healthcare services. Our practice combines experienced medical professionals with modern facilities to deliver patient-centred care. We prioritise accessibility through online services for prescriptions, appointments, and health information. Our team includes GPs, nurses, and healthcare assistants who specialise in managing chronic conditions, minor ailments, and preventive care. We actively engage patients through participation groups to align our services with community needs.The practice offers extended hours appointments and collaborates with local health providers for urgent care. Our facilities are fully wheelchair accessible, ensuring inclusive healthcare delivery. We maintain rigorous standards in data protection and confidentiality while embracing digital solutions for efficient patient communication. Through continuous staff training and partnerships with regional health networks, we ensure reliable, evidence-based medical care for all ages.
Services
General Consultations
Chronic Disease Management
Travel Vaccinations
Blood Tests
X-Ray Services
Details
- Year established: 2000
Highlights and features
- Established in 2000 with experienced medical professionals
- Offers online prescription ordering and appointment booking
- Fully wheelchair-accessible facilities
- Provides extended hours appointments through partner clinics
- Active patient participation group shaping service improvements
Services
General Consultations
Our experienced GPs provide comprehensive consultations for acute and chronic health conditions. Patients receive personalised care plans and referrals to specialist services when needed. The practice uses electronic health records to ensure continuity of care across all medical professionals.
Chronic Disease Management
Specialist clinics manage conditions like diabetes, asthma, and COPD with evidence-based treatment protocols. Regular reviews ensure optimal medication management and lifestyle interventions. The team works closely with patients to maintain quality of life and prevent complications.
Travel Vaccinations
Tailored vaccination advice for international travel based on destination-specific health risks. Required vaccines are administered after a pre-travel consultation at least six weeks before departure. Some vaccinations incur private prescription charges beyond standard NHS coverage.
Blood Tests
Phlebotomy services collect blood samples for laboratory analysis of various health indicators. Results are reviewed by doctors within one week and communicated securely to patients. The practice follows strict protocols for sample handling and result interpretation.
X-Ray Services
Diagnostic X-ray examinations identify bone fractures and soft tissue conditions. Referrals to radiographers ensure accurate imaging and specialist interpretation. The service supports timely diagnosis of musculoskeletal and respiratory system issues.
People
Dr Fazal Omer
GP
Experienced general practitioner providing comprehensive medical care for patients of all ages, with particular interest in preventive healthcare and chronic disease management.
Dr Monika Aggarwal
GP Trainer
Salaried GP with specialist qualification in medical training, leading the practice's initiative to develop future general practitioners through supervised clinical experience.
Elaine Awad
Nurse Practitioner
Qualified practitioner managing minor ailments and prescribing medications, with expertise in chronic disease clinic management and patient education.
Simon Neil
Practice Manager
Oversees daily operations of the practice, ensuring efficient service delivery and compliance with healthcare regulations while supporting staff development initiatives.
Karen
Reception Manager
Coordinates patient appointments and administrative services, implementing care navigation protocols to direct patients to appropriate healthcare professionals efficiently.
Questions
What are your standard opening hours?
We operate Monday to Friday from 08:00-12:00 and 13:30-18:00. Extended hours appointments are available at The One Life Centre.
How do I order repeat prescriptions?
Use our online service, return your prescription slip, or call 01429 890401 between 13:30-16:00 daily. Allow 48 hours processing time.
Are emergency services available?
Out-of-hours emergencies contact NHS 111. Local urgent care centre at University Hospital Hartlepool provides 24/7 treatment for injuries and acute conditions.
Can I access test results online?
Results are available by phone after 10:00am. We recommend booking follow-up appointments with doctors for detailed result discussions and treatment planning.
How do I register as a new patient?
Complete registration forms at reception if within our catchment area (TS24-TS27). A new patient health check with the practice nurse is required.
Are travel vaccinations free?
Most travel vaccines require private prescriptions. Schedule consultations at least six weeks before travel to complete necessary immunisation schedules.
