Business Details
Emergency
services
Your Trusted GP Practice in Barrow-in-Furness
Abbey Road Surgery is a dedicated general practice committed to delivering comprehensive primary healthcare services to the Barrow-in-Furness community. Our practice prioritises patient-centred care, offering a wide range of medical services including routine consultations, chronic disease management, and preventive health initiatives. We maintain a strong focus on accessibility through digital solutions such as online appointment booking and repeat prescription requests. Our Patient Participation Group actively involves patients in service improvements, ensuring our offerings align with community needs. With a team of experienced GPs and support staff, we uphold strict confidentiality protocols while providing timely care for urgent cases.Our commitment to transparency is demonstrated through clear communication channels and adherence to NHS standards. We continuously strive to enhance patient experience through initiatives like the RespectAbility programme, which supports social engagement for older adults. Our practice also provides extensive health education resources, including pregnancy care planning and carer support services. By maintaining partnerships with local organisations, we extend our impact beyond clinical care to address broader health determinants. Our operational framework is built on mutual respect between patients and staff, with clear expectations outlined in our Practice Charter.
Services
Appointments
Prescriptions
Health Information
Patient Participation
Online Services
Highlights and features
- We offer online appointments and prescriptions for your convenience
- Our patient participation group ensures your voice shapes our services
- We provide urgent same-day appointments for critical healthcare needs
- Our practice supports community health through the RespectAbility programme
- We maintain transparent communication through our Practice Charter
What people say
Excellent online services
Responsive urgent care
Supportive patient group
Comprehensive health resources
Community-focused initiatives
Services
Appointments
We offer flexible appointment scheduling including same-day bookings for urgent medical concerns. Our system allows patients to book, change, or cancel appointments online through our secure portal. Our Practice Charter guarantees timely access to medical professionals, with clear protocols for managing delays and ensuring continuity of care with preferred doctors where possible.
Prescriptions
Our repeat prescription service ensures medications are ready within 48 hours of request. Patients can manage prescriptions digitally through our online system or via traditional paper requests. We maintain strict quality controls while processing over 49,000 prescriptions annually, with dedicated pharmacists available for medication reviews and advice.
Health Information
We provide comprehensive health education resources covering pregnancy care, chronic condition management, and preventive healthcare. Our digital platforms offer access to NHS-approved information, self-help tools, and condition-specific guidance. The Practice actively participates in public health campaigns and maintains updated resources on current health priorities.
Patient Participation
Our Patient Participation Group (PPG) enables registered patients to influence service improvements through regular consultations. Established in 2015, the PPG meets bi-monthly and works collaboratively with practice staff to enhance patient experience, develop new services, and ensure governance transparency while maintaining strict confidentiality protocols.
Online Services
Our digital platform provides 24/7 access to key services including appointment booking, prescription requests, and medical record viewing. The system integrates with NHS apps and maintains robust security measures. We continuously expand digital offerings to improve accessibility while ensuring support for non-digital users remains available.
Questions
How do I book an appointment?
You can book appointments online through our website or by calling 01229 821599 during working hours.
What prescription services do you offer?
We provide repeat prescriptions ready within 48 hours, available through online requests or in-person submissions.
How can patients influence service improvements?
Join our Patient Participation Group to help shape our services through regular consultations and feedback opportunities.
What health information resources are available?
Access NHS-approved health guides, pregnancy planners, and self-help tools through our website or in-practice materials.
What are the urgent care options?
We guarantee same-day appointments for urgent medical concerns during practice hours.
How do I register with the practice?
Complete our online registration form or contact us directly to join our patient list in Barrow-in-Furness.
