Business Details
Emergency
services
Your Trusted Doctors in Moffat for High-Quality Healthcare
Moffat Medical Practice has been dedicated to delivering high-quality, accessible healthcare to families in Moffat and surrounding areas. Our practice combines clinical excellence with a patient-centred approach, offering timely and equitable care through a team of experienced GPs, advanced nurse practitioners, and healthcare support staff. We actively contribute to medical education, providing training opportunities for future doctors while maintaining rigorous supervision standards. Our telephone triage system ensures efficient appointment allocation, directing patients to the most appropriate clinician, including GPs, pharmacists, or mental health practitioners. We utilise secure digital systems for prescriptions and test results, adhering to strict data protection regulations.The practice maintains partnerships with local community services and third-sector agencies to provide holistic care solutions. Our extended hours service accommodates working patients, while our commitment to continuous improvement is demonstrated through participation in national healthcare initiatives. The team prioritises clear communication, patient education, and ethical practice, ensuring all consultations meet the highest professional standards. We operate from modern facilities at The Holm, with accessible parking nearby, and maintain transparent policies regarding service expectations and patient responsibilities.
Services
General Consultations
Prescription Management
Test Results Service
Medical Education
Phlebotomy Appointments
Mental Health Support
Chronic Disease Management
Patient Access Portal
Community Referrals
Secure Photo Submission
Highlights and features
- We offer experienced GP care with medical education accreditation
- Our telephone triage system ensures appropriate clinical resource allocation
- We maintain strict GDPR-compliant data protection practices
- Our team includes advanced nurse practitioners and specialist supervisors
- We provide extended hours for working patients
What people say
Professional staff
Accessible care
Thorough consultations
Secure systems
Community focus
Services
General Consultations
Our primary care service provides comprehensive medical consultations through experienced GPs and advanced nurse practitioners. Patients access care via telephone triage, ensuring appropriate clinical resource allocation. The practice maintains strict confidentiality and adheres to national healthcare standards while offering both routine and urgent care pathways.
Prescription Management
We offer structured prescription services including repeat medication requests and controlled drug management. Patients can order prescriptions through digital platforms, phone systems, or in-person submissions. Processing takes 72 hours with additional time during peak periods, requiring advance ordering to maintain treatment continuity.
Test Results Service
Our practice provides secure test result communication through telephone channels and supervised interpretation. Blood test results typically take 3-4 days, while imaging reports require 7-10 days. Administrative staff facilitate result delivery but do not provide clinical interpretation, ensuring accurate information from qualified professionals.
Medical Education
As an approved teaching practice, we integrate medical students and trainee GPs into clinical settings under senior supervision. This educational commitment maintains professional development standards while ensuring patient care remains our priority throughout the training process.
Phlebotomy Appointments
We schedule dedicated phlebotomy sessions for blood collection, operating Monday, Tuesday, and Thursday between 09:00 and 17:00. Appointments require advance booking through reception, with specific time slots allocated to maintain efficient clinical workflow and patient throughput.
People
Dr Fiona Jefford
Educational Supervisor
Experienced GP providing clinical supervision for medical trainees, ensuring high educational standards while maintaining patient care quality through structured mentoring programs.
Dr Nick Brown
Educational Supervisor
Senior GP overseeing medical education initiatives, combining clinical practice with training responsibilities to develop future healthcare professionals within the practice.
Dr Jodi Callander
ScotGEM Clinical Mentor
Specialist mentor for medical students, providing guidance and practical experience in general practice settings while maintaining active clinical responsibilities.
Veronica McGeoch
Advanced Nurse Practitioner
Experienced clinician managing complex patient cases, conducting consultations, and providing specialist nursing care within the practice's multidisciplinary team.
Robert Denston
Managing Partner
Practice lead responsible for strategic direction and operational management, ensuring high standards of clinical governance and service delivery across all practice functions.
Questions
How do I book a GP appointment?
Contact reception for telephone triage assessment, which will direct you to the appropriate clinician or schedule a face-to-face appointment.
Can I request repeat prescriptions online?
Yes, through the Patient Access application or by submitting your prescription request slip at reception.
How do I receive test results?
Call our main line between 13:00-18:00 or receive interpretation instructions from clinical staff via administrative communication.
Are medical students involved in patient care?
Yes, with patient consent and under senior GP supervision as part of our medical education program.
What parking facilities exist?
Blue badge holders have limited on-site parking, with additional public spaces available on Moffat High Street.
How are urgent medical issues handled?
Contact reception for immediate triage assessment by our duty team comprising advanced practitioners and supervised trainees.
