Business Details
Your Local NHS GP Practice in Keswick
Castlehead Medical Centre has been serving the Keswick community with comprehensive primary healthcare services for over three decades. Our team of experienced GPs, nurses, and healthcare professionals specialises in a wide range of medical areas including mental health, dermatology, diabetes care, and women's health. We offer convenient online appointment booking, prescription management, and home visit services for housebound patients. Our practice is equipped with modern facilities and maintains strict compliance with data protection standards to ensure patient confidentiality. We actively participate in medical research and education, contributing to advancements in healthcare practices.Patients benefit from extended evening appointments on Tuesdays and selected Saturday clinics throughout the year. Our social prescribing service connects patients with community-based non-clinical support networks. We maintain transparent communication channels for patient feedback and actively involve the community in shaping our services. The practice adheres to NHS quality standards and undergoes regular professional development to maintain clinical excellence. We prioritise accessibility with wheelchair-friendly premises and interpreter services for non-English speakers.
Services
General Practice
Prescriptions
Vaccinations
Online Appointments
Home Visits
Podiatry
Physiotherapy
Social Prescribing
Wellbeing Service
Non-NHS Services
Highlights and features
- We offer a team of experienced GPs with specialisms in mental health and dermatology
- Our practice provides extended evening appointments on Tuesdays until 8pm
- We maintain strict compliance with NHS data protection standards
- Our social prescribing service connects patients with community support networks
- We offer home visit services for housebound patients in our catchment area
What people say
Experienced GPs
Evening appointments
Responsive home visits
Online booking system
Specialist knowledge
Services
General Practice
Our experienced GPs provide comprehensive primary healthcare through face-to-face, phone, and video consultations. We offer routine check-ups, chronic disease management, and urgent care appointments. Patients can book appointments online or by phone during extended hours on Tuesdays until 8pm.
Prescriptions
We manage repeat prescriptions through secure online systems, phone requests, and in-person submissions. Patients can collect medications from nominated pharmacies four working days after ordering. Our dispensary operates Monday to Friday from 8:30am to 6pm.
Vaccinations
We provide essential vaccination services including annual flu jabs and routine immunisations. Our practice offers combined flu and COVID-19 vaccinations during winter months to protect vulnerable patients and reduce seasonal illness transmission.
Online Appointments
Patients can book, change, or cancel appointments through the NHS App or website 24/7. Our online system allows patients to specify preferred consultation methods and request home visits with early morning phone access for urgent cases.
Home Visits
We provide home visit services for housebound patients requiring medical attention. Requests should be made before 8:30am for same-day visits, with our team coordinating appropriate care through phone assessment and in-person follow-up.
People
Dr Tim M Hooper
General Practitioner
Dr Hooper is a qualified GP with extensive experience in general practice, holding memberships with the Royal College of General Practitioners and additional qualifications in obstetrics and gynaecology.
Dr Claire Ferris
General Practitioner
Dr Ferris specialises in diabetes care, gynaecology, and sexual health, bringing over 15 years of clinical experience to our practice since qualifying in 2005.
Dr Clare Haslam
General Practitioner
Dr Haslam focuses on mental health services, providing expert care and support for patients with psychological and emotional wellbeing needs.
Dr David Brigham
General Practitioner
Dr Brigham specialises in dermatology, offering expert skin condition assessments and treatment plans for patients in our community.
Geoff Tinkler
Practice Business Manager
Geoff oversees the operational management of our practice, ensuring efficient service delivery and effective coordination of clinical and administrative functions.
Questions
How do I book a GP appointment?
Use the NHS App, website, or call 01768 772025 during opening hours. Urgent cases can phone between 8am-4:30pm Monday-Friday.
What are your opening hours?
Monday 8am-6:30pm, Tuesday 8am-8pm, Wednesday-Thursday 8am-6:30pm, Friday 8am-6:30pm. Closed weekends and specific training days.
How do I order repeat prescriptions?
Use the NHS App, website, or call 01768 780125. Prescriptions take four working days to process and can be collected from nominated pharmacies.
Do you offer home visits?
Yes, for housebound patients. Request before 8:30am on 01768 772025 or complete an online form for same-day visits.
What services are available during emergencies?
For medical emergencies call 999. Outside hours use NHS 111 online or phone 111. We provide urgent appointments during opening hours.
Are there special facilities for disabled patients?
Yes, we have wheelchair access, disabled parking, induction loops, and accessible toilets to accommodate all patients' needs.
