Business Details
36 Years
experience
Emergency
services
Your Local GP Practice in Chippenham
Established in 1990, Hathaway Medical Centre has been providing comprehensive primary healthcare services to the Chippenham community. Our practice combines experienced medical professionals with modern facilities to deliver patient-centred care across all age groups. With a team of dedicated GPs, advanced nurse practitioners, and specialist healthcare staff, we offer a wide range of services including routine consultations, chronic disease management, and preventive healthcare. Our commitment to clinical excellence is demonstrated through active participation in medical research and education programmes. We maintain strong partnerships with local hospitals and specialist services to ensure seamless patient referrals when required.Accessibility is a priority, with our premises featuring disabled access and designated parking. Through our innovative triage system SystmConnect, we ensure efficient patient assessment and appointment allocation. Our Patient Participation Group actively involves the community in shaping our services to better meet local healthcare needs. We adhere to strict data protection standards while maintaining transparent communication with patients regarding their medical records and confidentiality. Our practice continues to evolve through digital innovations like the Airmid App and SystmOnline, enhancing patient access to medical services.
Services
GP Consultations
Repeat Prescriptions
Triage Assessment
Chronic Disease Management
Preventive Healthcare
Online Services
Sexual Health
Cancer Support
Physiotherapy Referrals
Medical Education
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience serving the Chippenham community
- Our multidisciplinary team includes specialist nurses and paramedic practitioners
- We operate an innovative triage system for efficient patient assessment
- Our premises feature full disabled access and dedicated parking
- We actively involve patients in service development through our PPG
Services
GP Consultations
Our experienced GPs provide comprehensive medical consultations for patients of all ages. We offer both routine and urgent appointments with same-day availability for essential cases. Our doctors specialise in managing acute illnesses, chronic conditions, and preventive healthcare.
Repeat Prescriptions
Registered patients can request repeat prescriptions through our online system or by phone. Our pharmacy team ensures accurate medication dispensing with clear usage instructions. We prioritise medication safety and patient education about prescribed treatments.
Triage Assessment
Our SystmConnect triage system ensures patients receive appropriate care promptly. Healthcare professionals assess symptoms through online forms or phone consultations to determine the most suitable treatment pathway and appointment type.
Chronic Disease Management
We provide specialist care for patients with long-term conditions like diabetes, asthma, and heart disease. Our dedicated clinics offer regular monitoring, treatment adjustments, and patient education to optimise disease control and quality of life.
Preventive Healthcare
Our preventive services include health screenings, vaccinations, and lifestyle advice to maintain wellbeing. We offer tailored risk assessments and interventions to help patients prevent illness and detect potential health issues early.
People
Wendy Mant
Managing Partner/Advanced Nurse Practitioner
With extensive clinical experience, Wendy leads our nursing team while maintaining direct patient care responsibilities. She specialises in advanced practice nursing and contributes to our practice's clinical governance.
Dr Jonathan Burrows
Partner / GP
A qualified medical doctor with over 25 years' experience, Dr Burrows provides comprehensive GP services and contributes to our clinical research initiatives. He holds multiple postgraduate medical qualifications.
Dr Laurie Wilson
Partner / GP
Dr Wilson delivers patient-centred care with particular interests in women's health and preventive medicine. She contributes to medical student education while maintaining her clinical practice.
Dr Victoria Ingham
Partner / GP
With over 15 years' experience, Dr Ingham specialises in holistic patient care and chronic disease management. She plays a key role in our practice's continuing medical education programmes.
Dr Lisa Kramer
Partner / GP
Dr Kramer provides comprehensive general practice services with particular expertise in dermatology and family planning. She contributes to our practice's quality improvement initiatives.
Questions
How do I register with Hathaway Medical Centre?
Complete our online registration form or contact us directly to check if you're within our practice boundary. New patients are welcome within our catchment area.
What is SystmConnect triage system?
Our triage system assesses patient needs through online forms or phone consultations to ensure appropriate and timely medical care allocation.
How can I access repeat prescriptions?
Request repeat prescriptions online via Airmid App or SystmOnline, or contact our reception team directly during opening hours.
What emergency services are available?
For urgent medical issues outside our opening hours, contact NHS 111. We provide emergency care during normal working hours.
Are there specialist services available?
We offer specialist clinics for diabetes, sexual health, cancer support, and musculoskeletal conditions, with access to paramedic practitioners and physiotherapy referrals.
How do I access my medical records?
Submit a formal request through our practice or use the NHS App to access your electronic health records securely.
